Saturday, February 27, 2016

Session Timeout for vRealize Operations NOC Dashboard!


Photo Credit - http://indianatelephonenetwork.com/support/network-outages/ 

Just wanted to share something which I recently learnt about the vROps dashboards and session timeouts for a user. We all know that with vRealize Operations Manager you can use the session timeout feature under Administration -> Global Settings, to control the session timeouts for users. While the default option for this timeout is 30 minutes, the maximum you can go up to is 34560 minutes which is around 22 days. Here is the screenshot from the settings page:-




The product does not give you the option for disabling the session timeouts completely as it did in it's previous avatar : vCOps 5.x. The reason you would not want to disable the session timeout is to ensure that you do not run out of sessions, since each vROps node can provide only a limited number of sessions.

If this is the case, how can you have a dashboard for your NOC monitors which does not timeout?

Actually the answer is pretty simple, if you have a dashboard which contains a widget which refreshes every few minutes, or basically if the refresh period is less than 30 minutes, then you will not be timed out. So make sure that you have a widget which keeps refreshing the session alive.

Also, I would recommend that you use Firefox as I have seen one of my customer test it in their NOC and the NOC user did not timeout.



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